Shipping & Returns Policy

Last Updated: 11/26/2025

Thank you for shopping with ColorQuestDesigns.com. Please read the following information carefully regarding delivery and returns for our digital products.

1. Delivery of Digital Products

All products offered on our website are digital downloads.
This means:

  • No physical items will be shipped.

  • Your files will be available for download immediately after purchase or via email confirmation.

  • If you experience technical issues with accessing your files, please contact us and we will assist you promptly.

2. Final Sale – No Returns or Exchanges

Because our products are digital and instantly accessible, all sales are final.

This means:

  • We do not offer refunds

  • We do not accept returns

  • We do not offer exchanges

  • We do not cancel orders once the files have been delivered

Once a digital file has been downloaded or made available, the transaction is considered complete.

3. Download Issues or File Problems

If your file is:

  • Broken

  • Corrupted

  • Not what you expected based on the product description

Please contact us at colorquestdesignshop@gmail.com.
We are happy to resolve technical issues or resend files if necessary.

4. Unauthorized Sharing or Redistribution

All digital downloads are intended for personal use only, unless otherwise stated.
You may not:

  • Resell

  • Redistribute

  • Share

  • Copy

  • Republish

any of our digital items without express written permission.

Unauthorized distribution may result in legal action.

5. Contact Us

If you have questions about your order or need support accessing your downloads, please reach out anytime:

Email: colorquestdesignshop@gmail.com
Website: www.ColorQuestDesigns.com